Q1: Can't find the probe on the Bluetooth list?
A: 1) Make sure Bluetooth is enabled on the Phone and both Bluetooth and GPS are enabled on the Android phone.
2) Ensure that the charging base is within 3 meters of the probe.
Q2: Can the black part of the probe be roasted with fire?
A: No, fire will melt the black part of the probe.
Q3: Do l still need to reset the menu when the Bluetooth signal has lost its connectio on?
A: No, APP will update the data automatically, as long as you receive the drop alert a nd connect to APP in time.
Q4: I put the smart meat thermometer in the wood base but it won't charge, is it because it broke?
A:it's not that the thermometers will not charge, it's the wood base is already out of battery. it's likely that you did not turn off the base after the last use, and the power of the base is low, which can only be used for 20 minutes. you need to charge the wood base first and then charge the thermometer. We can charge the thermometer while charging the base, but the needle can only be charged after the base is turned off.